Unified Communications and VoIP PBX Blog

Unlocking the Power of Automation with Thirdlane’s Zapier Integration

Post date: Thu, 11/07/2024

In today’s fast-paced business environment, automation is key to efficiency. By integrating various apps and systems, businesses can streamline their operations, reduce manual work, and focus on what really matters—growing their business. That’s where Thirdlane’s Zapier-based integration comes in, offering a powerful way to automate tasks and connect Thirdlane with hundreds of other applications.

Guidelines for MSPs to Choose the Ideal UCaaS Solution

Post date: Sat, 03/30/2024

An ideal UCaaS solution should be scalable, customizable, and cost-effective, catering to the varied needs of a diverse client base. When evaluating UCaaS options, these factors are key considerations. Our in-depth comparisons of Thirdlane Multi Tenant PBX with other solutions are specifically tailored to evaluate these critical aspects.

Zero Touch Provisioning for Yealink, Fanvil, and Snom Phones with Thirdlane

Post date: Sun, 02/04/2024

Zero Touch Provisioning (ZTP) is a game-changer for making device setup smooth and automatic. Let's take a quick look at what you need for Yealink, Snom, and Fanvil phones, with a focus on how Thirdlane makes the whole process simpler.

Common Prerequisites for Zero Touch Provisioning:

Network Connectivity: Ensure phones have a seamless connection, wired or wireless, for smooth communication.
DHCP Support: Use a network with DHCP support, allowing devices to get IP addresses automatically.

Empowering Businesses: Thirdlane Solutions for Small Business and Enterprise

Post date: Sat, 02/03/2024

In the intricate world of business communication, choosing the right solution is paramount for success. Unveiling the tailored capabilities of Thirdlane, this exploration delves into how Thirdlane's versatile offerings cater to the unique needs of both small businesses and enterprises.

Text-to-Speech & Speech-to-Text Technologies in Thirdlane

Post date: Thu, 07/20/2023

Text-to-Speech (TTS) and Speech-to-Text (STT) technologies have become indispensable tools in telephony, particularly in recording voice prompts and transcribing voicemail and recorded calls.

Microsoft Teams and Thirdlane Integration

Post date: Tue, 05/31/2022

Existing or new MS Teams users can benefit from using alternative voice service provider with a Thirdlane system as a gateway. This will allow to use any SIP carrier of your choice with benefits they provide and will add more configuration flexibility.

To enable integration with Thirdlane all the MS Teams users will need to have Office 365 Enterprise E3 and Phone System License, or Office 365 Enterprise E5 license.

Why YOU Should Become a Thirdlane Partner

Post date: Wed, 04/13/2022

We’ve all seen the scenario: you need a package to improve customer interactions. Or maybe a team-based environment to bolster internal collaboration. Maybe it’s something as simple as needing voicemail access from your email. Or text transcription of your email and call recordings? Regardless of your own necessity, those of us with Thirdlane Technologies believe that we have the answer.

Google and Microsoft Office 365 Integration in Thirdlane Connect

Post date: Tue, 06/08/2021

Thirdlane Connect allows users to link their Google and Microsoft accounts ( Internet Accounts) to Thirdlane Connect, sign-in without having to enter user id and password, and search in, communicate with, and add associated contacts to Thirdlane Connect.

CentOS 6 EOL and CentOS 8 Early EOL. Next Steps?

Post date: Wed, 03/17/2021

Every Linux release reaches its end of life (becomes EOL) at some point.

Becoming EOL means that it is no longer supported by a vendor or the community, and does not get any security updates or bug fixes. Using EOL OS creates software update problems and security vulnerabilities.

How to Build and Configure STUN and TURN Server

Post date: Wed, 02/03/2021

Thirdlane Connect has been tested and works well with Coturn - free open source server that acts as both STUN and TURN servers. You can read about STUN and TURN in this post.

Coturn can be installed on the same server as the Thirdlane PBX or Thirdlane Multi Tenant PBX, or on a separate server dedicated to STUN/TURN processing.

There are few cases when you should install Coturn on a separate server: