Communication Tools for Productive Teams
Thirdlane Connect is a customer communication and team collaboration app that provides your team with chat, voice and video calls and conferencing, screen sharing, file sharing, CRM and other business applications integration.
Thirdlane Connect enables multichannel customer communications and team collaboration for local and remote workers using web browsers, iPhone, Android devices, and Windows, Linux and Mac desktops.
Thirdlane Connect is powered by and fully integrated with Thirdlane Business Phone System or Thirdlane Multi Tenant PBX platforms which can be securely deployed anywhere - on premises or in private or public cloud.
To learn how Thirdlane Connect can help in improving communications with your customers, make your team more productive, and save you thousands of dollars contact us today!
What can you do with Thirdlane Connect?
- Effectively communicate with your customers and within your organization
- Replace your desk phone with Thirdlane Connect running on your mobile phone or your computer
- Enhance team communication by using secure messaging in direct one-to-one and group conversations
- Use voice and SMS to communicate with customers and partners
- Receive messages and notifications from other applications via Slack compatible Webhooks
- Work using multiple contact sources - personal, company and others
- Log in using your Google or Office 365 accounts
- Manage contacts in Google, Office 365, Salesforce, Sugar CRM, Zoho, Zendesk, and other applications, use click to call feature to call them quickly
- Get screen pops with contact information stored in CRMs, based on caller id lookup when making or receiving calls from your contacts
- Find call information and messages in message history
- Share and send files to your teammates
- Quickly setup and easily manage voice and video conferences
- Enhance team collaboration using screen sharing
- Escalate your team communication as needed - from chat, to voice, to video
- Make and receive calls from anywhere using your office extension and caller ID, keep your mobile number private
- Make direct calls to teammates who are using Thirdlane Connect in browsers, mobile phones, or desktop
- Save international and long distance charges by making calls from mobile devices via your Thirdlane business phone system
- Get notifications when your teammates contacts you
- Manage presence, let your teammates know your status, see if your teammates are busy or on the phone
- Take full advantage of Thirdlane phone system functionality - manage call recording, call forwarding, caller id lookup, etc
- Easily switch between Thirdlane Connect and your office desk phone
- Access and manage your office voicemail, view call history, listen to recorded calls
- Quickly view voice mail transcriptions
- Send PDF files as faxes from anywhere, even your mobile phone.
To allow communications from "anywhere", Thirdlane Connect for iPhone and Android mobile phones can be installed from App Store and Google Play, Thirdlane Connect for Windows, Mac, and Linux desktops can be downloaded using the browser based Thirdlane Connect.