Connect
A branded softphone and UC experience across web, desktop, and mobile.
Thirdlane Connect gives users calling, video meetings, messaging, presence, contacts, and file sharing through the browser and applications for Windows, macOS, iOS, and Android.
Where users work
Providers can support different device preferences without giving users separate identities or unrelated tools for each communications mode.
Browser application
Use Connect from the PBX web interface without installing a desktop application.
Desktop applications
Use installed applications for Windows and macOS with calling, messaging, meetings, and desktop integration.
Mobile applications
Use iOS and Android applications for calling, messaging, meetings, contacts, and push notifications.
Shared communications identity
Keep calling, presence, conversations, contacts, and meeting access associated with one user account.
Business-system integration
Use supported CRM contact sources, click-to-call, screen pop, browser integration, and application links.
Branding follows the service
In-product branding applies supported provider and tenant logos, names, and colors to Connect surfaces. The exact appearance varies by client and screen.
Custom mobile application artifacts and assistance with publishing through application stores are separately scoped services.
Branded softphone and UC apps — frequently asked questions
Is Thirdlane Connect a business softphone?
Yes. Thirdlane Connect provides business calling together with video meetings, messaging, presence, contacts, and file sharing in web, desktop, and mobile applications.
Can service providers brand Thirdlane Connect?
Supported provider and tenant logos, names, and colors can be applied to selected Connect surfaces. Custom mobile application artifacts and store-publishing assistance are separately scoped.
Which platforms does Thirdlane Connect support?
Thirdlane Connect is available for web browsers, Windows, macOS, iOS, and Android.
Review Connect with your service design.
Evaluate client platforms, user workflows, branding requirements, and CRM integration with our team.