James Bond had a very specific preference - his martinis were always shaken, not stirred. But unlike today’s telecom providers, he wasn’t in the business of fighting spoofed calls or stopping robocallers.
As a UC and telephony service provider, you are - and that’s where STIR/SHAKEN comes in.
STIR/SHAKEN is a modern call authentication framework that helps prevent caller ID spoofing and restores trust in voice communications. If you're using Thirdlane Multi Tenant PBX, you're already ahead of the game. STIR/SHAKEN is built in, with no need for external services or integrations.
What Is STIR/SHAKEN?
- STIR: Secure Telephone Identity Revisited
- SHAKEN: Signature-based Handling of Asserted information using toKENs
Together, these protocols use digital signatures to verify that a caller is who they claim to be. When a call is signed by the originating provider and successfully validated by the recipient’s provider, it can be marked as verified. This greatly reduces spoofing, fraud, and robocalls.
Why It Matters
As a UC or VoIP provider, you’ve likely encountered:
- Outbound calls flagged as spam
- Decreased answer rates
- Customer complaints
- Increasing regulatory requirements (such as FCC mandates)
STIR/SHAKEN directly addresses these issues by improving call legitimacy and trust between carriers and recipients.
Built-In Support in Thirdlane
Many platforms require external STIR/SHAKEN signing services, third-party SBCs, or paid add-ons. Thirdlane includes full support natively, so there’s nothing extra to install or integrate.
Once you have a certificate, you're ready to go.
What You Need to Enable It
-
Obtain a STIR/SHAKEN certificate
- Request one from an approved STI Certificate Authority
- Requires a token from the STI Policy Administrator (U.S. only)
-
Install the certificate in Thirdlane
- Use the web interface or CLI tools provided
-
Monitor verification and signing status
- Logs are available to confirm correct operation and simplify troubleshooting
The Outcome
- Calls are signed and trusted by downstream carriers
- Spoofed traffic is automatically flagged or blocked
- Your service remains compliant with evolving regulations
- Customers benefit from higher answer rates and improved credibility
This isn’t a cocktail recipe. It’s real, built-in protection against one of the biggest challenges in modern telecom - and Thirdlane makes it simple.