We recently setup a small call center in the MT version and they rely on recorded calls for training and coaching with their staff. In the 3 days on the system, they have generated nearly 100 pages of recorded calls. It's very difficult to find to specific calls with such a large list.
The workaround is to search the call date/time in the call log and then guess at the page number it might be on. My customer thinks we are playing an April fools joke on her. :)
Possibilities for the future might be:
1. Integrating recordings into the call record search page.
2. Adding filter and search capabilities to the recording page.
Just my 0.02
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