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FollowMe Huntlist with unregistered extension

Posted by wbw on

Hello Everyone,

I'm trying to use a FollowMe based hunt list with an unregistered extension.
The idea is I want to roll over an incoming call to someone's cell phone, but I want the "Confirm Call Acceptance" feature to prevent the end-user's cell phone from hijacking the hunt-list.

However, when I set this up, the system polls the extension, detects a CHANUNAVAIL, and never goes to the follow-me number, regardless of the settings in the user portal for that extension.

What do I need to do to fix this?

Thanks!


Submitted by syntress on Sat, 08/13/2011 Permalink

I'm in the same boat as wbw with our hosted system at BroadVox, they claim there is no way to enable the feature of having our hunt list agents receive calls on their cell phones. I don't see any option in our hunt list settings to enable other numbers.