Normal vs. administrative users

as in - normal users have access only to the user portals? and admins are created from tenant management?

Yes, normal users only have access to the user portal. Since I do not use MTE, I am not sure of the second statement, but admins have access to the administrative portal and are created under the section "Administrators".

Thanks

FSD

those users only have access to the admin portal with the permissions you specify. they have no user portal. (example: you want to create an admin who can only manage recorded calls, queues, and agents)

Sorry, I need to explain myself better. In a custom script, how do I figure out if a logged in user is an end user, or if they are an administrative user. For example, is user foobar99 an administrative user or do they have their own user portal? Poking around Webmin a bit, I see there is an option in /etc/webmin/asterisk/.acl called "enduser" that is set 1 if they are an end user (have a user portal) yet the option is not there for an administrator. Thats a pretty easy check to make, although I'm sure that there are other ways also.

Thanks

FSD