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cant log into GUI error in thirdlane debu phonehome.pl

Posted by Glen.C on Mon, 07/09/2018

So i currently cant log into the GUI of my thirdlane MT server (sort of half loads the page but never finishes) and digging around in the logs i found this entry in the thirdlane debug log

Mon Jul 9 14:33:03 2018 (1531110783.201807) 7.4.1.1 [DEBUG]: Fatal Error: ok
Mon Jul 9 14:33:03 2018 (1531110783.201828) 7.4.1.1 [DEBUG]: --- Begin stack trace ---
Mon Jul 9 14:33:03 2018 (1531110783.201854) 7.4.1.1 [DEBUG]: (eval 10) line 2 in function main::ze7b30fa4af
Mon Jul 9 14:33:03 2018 (1531110783.201874) 7.4.1.1 [DEBUG]: (eval 9) line 1 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.201892) 7.4.1.1 [DEBUG]: (eval 8) line 2 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.201911) 7.4.1.1 [DEBUG]: (eval 7) line 2 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.201929) 7.4.1.1 [DEBUG]: (eval 6) line 2 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.201946) 7.4.1.1 [DEBUG]: (eval 5) line 2 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.201963) 7.4.1.1 [DEBUG]: (eval 4) line 2 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.201980) 7.4.1.1 [DEBUG]: (eval 3) line 2 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.202007) 7.4.1.1 [DEBUG]: (eval 2) line 2 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.202025) 7.4.1.1 [DEBUG]: (eval 1) line 2 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.202042) 7.4.1.1 [DEBUG]: /usr/libexec/webmin/asterisk/phonehome.pl line 21 in function (eval)
Mon Jul 9 14:33:03 2018 (1531110783.202058) 7.4.1.1 [DEBUG]: --- End stack trace ---

Is that related to the licensing server which thirdlane needs to contact when you log into the GUI?

I've previously run into the GUI not working before due to the licensing server not being contactable.

I've restarted apache & mysql, turn off the firewall, still no luck, thats the only thing i can see in any logs which is throwing an error.

Asterisk is still humming along, calls in and out are working fine, just cant access the GUI.