Calls are not being recorded when pressing "*9". The call is displayed under Recorded Calls, but there is no recording. The option to Record by pressing "*9" is selected on the extension. Calls are recorded fine when Record All Calls is selected. We're on version 8.3.1.2 patched for memcached. Any assistance would be appreciated.
Andrew
Submitted by thirdlane on Mon, 03/12/2018
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We are looking into this, thanks for reporting!