I am unable to sign in to TL Connect Android.
I always receive the following message: "Connection Error - Connection failed. Check your server name, internet connection and try again. Also make sure that your server uses a valid SSL certificate"
I have no issue logging in to Connect using Chrome on the same device. My SSL certificate is fine.
I have tried multiple variants of the server name to no avail (i.e. www.servername.com,
www.servername.com/connect, https://www.servername.com, https://www.servername.com/connect)
I have attempted this on my local network, on the cellular network, and another individual in the organization has tried TL Connect app on his Android with the same result.
I am running TL-MTE 8.3.1.1 and Android TL Connect 1.4.1
I have attached a screenshot of the message (note server address, username and password have been removed for obvious reasons.)
Hi,
Hi,
CA is GoDaddy. I know I personally concatenated the intermediate cert with the other certs so it's there on my site. Connect works fine on my Android's Chrome browser. I'll try the connect app on MS & Linux to see what kind of luck I have there.
Thanks.
I found the option you
I found the option you mention. I will see if I can get any further with this.
Thanks for the information.
Ah, that worked like a charm
Ah, that worked like a charm - I was able to painlessly add the GD intermediate certificate.
When I mentioned that I had concatenated that before it was for some older V7 and V2 servers we have in use. I forgot I never did that for this V8 server and its GUI implementation of the certificate.
Thanks volodya for your insight!
Here is the screenshot - hopefully it show on this post.