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Can not listen to or download recording from Windows Connect client

Posted by mattdarnell on Fri, 09/08/2017

An extension is set to record calls but can not listen to them via the Connect Client.

They can listen via the user panel.

When you try to download a call via the client you get a 4K HTML file, attached in the next post. If you click the play button, it changes to pause but nothing happens.

We have a let's encrypt certificate.