Benefits of Click to Call CTI for CRM integration Chrome Extension
- Boost your team's productivity by having CRM contacts and phone numbers on any web pages just one click away. Thirdlane Click to Call CTI for CRM intelligently recognizes phone numbers and turns them into clickable URLs based on your specifications. You can even easily "manufacture" web pages full of phone numbers, open them in your browser - and "click away" as we will make all the numbers Click2Call ready.
- Increase customer satisfaction with instant access to your customers data in your CRM. Just open your CRM in Google Chrome browser, and all the relevant information about callers will appear there on every call - no need to switch to other applications.
- Work with multiple sources of contacts. You can lookup callers in multiple applications, not just a single CRM. For example, you may want to look at sales data in Salesforce, and service data in Zendesk.
- Go outside of your CRM or Service Desk application. You can use a public service, or your home grown system to lookup callers, enter data, or create notes about callers. All you have to do is to specify an additional URL and we will open it if CRM lookup fails.
- For maximum productivity, combine Click to Call CTI for CRM Extension with Thirdlane Connect. This way you can use Click to Call CTI for CRM Extension for Click2Call and Thirdlane Connect for voice and video calls, instant messaging, voice and video conferencing, and CRM integration.