Thirdlane Multi Tenant PBX and Thirdlane Business PBX come fully-equipped with every communications feature you’re likely to want for your team – whether they’re in the office or working remotely - and at a price you can afford.
Connectivity and Device Support
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SIP / IAX / Analog / T1 / PRI Trunks
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SIP / IAX / Analog Handsets / Extensions
Administration Tools
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Communications Manager - web based Management GUI
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Communications Manager User Portal - web portal for each User Extension
Core PBX Features
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Internationalization with Multiple-Language Support
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User Extensions
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Feature Codes
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Special Lines
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Special Mailboxes
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Multiple Phones per Extension
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Virtual Extensions
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Call Flip (Transfer to/from Mobile)
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DIDs and Inbound Routes
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Schedule Based Inbound Call Routing
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Operator Managed Inbound Call Routing
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Multi-level IVR / Auto Attendants
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Outbound Routes
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Automatic Trunk Failover
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Music on Hold - System Wide or per User Extension
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Extension Monitoring (presence or BLF)
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Dialing Permissions (Groups and per Extension)
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Ring Groups
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Hunt Lists (lists of Ring Groups)
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Dial By Name Directory
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Integration with Overhead Paging Systems
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Phone-to-Phone Intercom
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Corporate Contact Directory with Click-to-Call
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Salesforce, Zoho, Sugar CRM Integration / Screen Pops
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Call Parking
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Call Forwarding
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Call Screening
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Call Recording
Voicemail Features
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Voicemail to Email Forwarding
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Message Waiting Indicator
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Multiple Voicemail Folders
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Web Access to Voicemail
End User Features
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Unified Inbox (Voicemail/Fax/Email)
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Company Contacts with Click-to-Call
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Personal Contacts with Click-to-Call
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Voicemail Configuration
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Find Me / Follow Me
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Call Forwarding on Busy
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Call Forwarding on No Answer
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Do Not Disturb
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Web Access to Voicemail Messages
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Web Access to Recorded Calls
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Selective Call Forwarding
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Call Blocking
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Selective Call Screening
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One-touch Call Recording
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Call Detail Records (CDR) with Click-to-Call
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Outbound PDF to Fax via Web
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Language Selection
Call Features
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Caller ID Modification
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Distinctive Ring for Internal/External Calls
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Attended Transfer
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Blind Transfer
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Call Parking
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Group Call Pickup
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Directed Call Pickup
Fax Features
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Inbound Fax to Email (PDF)
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Outbound PDF to Fax via Web
Media Files Management
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Music-on-Hold Management and Upload
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Click-to-Call Recording of Voice Prompts
Conferencing
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Shared and Personal Conference Rooms
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Inbound and Outbound Conferences
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Realtime Conference Monitoring and Management
Call Center Features
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ACD / Call Queues
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Orderly Queue Handling
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Call Recording
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Local and Remote Agents (*)
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Call Center Statistics (*)
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Call Center Live Monitor (*)
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Agent Live Panel (*)
Reporting
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Call Detail Records (CDR) Reporting
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PBX usage statistics
Auto-Provisioning
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Multiple Provisioning Options (TFTP, HTTP, etc)
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Sample Phone Templates
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Phone Templates Management
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Bulk Phones Auto Provisioning
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Individual Device Button Assignments (Line, Speed-Dial, BLF)
Convenience Features
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Bulk Generation of User Extensions
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Automatic Password Generation
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Mass Updates of User Extensions
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Automatic DID Routing
Backup and Restore
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Scheduled Backup
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Selective Backup
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Web Based On-Demand Backup and Restore
Web GUI Customization
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Branding support (company name and logo)
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Multiple GUI Themes
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GUI Menu Customization
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Multiple Language Support
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Translation Mode for GUI translation