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Voicemail greetings are not saving

Posted by rmartin on Tue, 01/24/2017

Has anyone had issues with getting voicemail greetings to stay saved?

I call into my voicemail and record all of my greetings and save them. I test calls to my line and the greetings work fine. Roughly 24 hours later they are just gone and I have no idea why. We are currently running version 8.0.1.3

Thanks,
Robby


Submitted by eeman on Tue, 01/24/2017 Permalink

are you storing your VM in a database or filesystem? the former is not stable and turns your backups into a living hell. I recommend storing them on local filesystem. If they are on a filesystem you should be able to see the unavail.wav and busy.wav for each and every mailbox.