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Voice Mail Welcome Message

Posted by nivas.chandrashekar on Wed, 08/18/2010

When I call my voice mail, it asks for a password and then plays "Welcome to commedian mail......"

-- Playing 'vm-password.slin' (language 'en')
-- Playing 'vm-newuser.slin' (language 'en')
-- Playing 'vm-newpassword.slin' (language 'en')
-- Playing 'vm-reenterpassword.slin' (language 'en')
-- Playing 'vm-passchanged.slin' (language 'en')

I don't want the Welcome message, I want the system to just prompt for the password and go to the mailbox directly. I want to skip the welcome message. Can someone help me here. Thanks.


Submitted by eeman on Wed, 08/18/2010 Permalink

sorry, you didnt call voicemail you called voicemailmain. what your asking for is not an option of voicemailmain. this is an asterisk issue, you'll need to take it up with the asterisk community forum. voicemailmain is an enclosed binary ivr system.

Submitted by nivas.chandrashekar on Wed, 08/18/2010 Permalink

Thanks for the reply Erik.

I figured out this. I also have one more thing.
I'm trying to fix Voice mail callback option.

I press 1 and 3 for advance options and 2 for call back.
My system is able to find the call back number but I'm getting this error. Any help please.

== Parsing '/var/spool/asterisk/voicemail/default-Intelecis/2023/INBOX/msg0000.txt': == Found
-- Confirm CID number '2035' is number to use for callback
-- Playing 'vm-num-i-have.slin' (language 'en')
-- Registered SIP '2-Synergistic' at 69.232.120.62 port 60011
-- Playing 'digits/2.slin' (language 'en')
-- Playing 'digits/0.slin' (language 'en')
-- Playing 'digits/3.slin' (language 'en')
-- Playing 'digits/5.slin' (language 'en')
-- Playing 'vm-tocallnum.slin' (language 'en')
-- Playing 'vm-calldiffnum.slin' (language 'en')
-- Destination number is CID number '2035'
-- Placing outgoing call to extension '2035' in context 'fromvm' from context 'macro-tl-userexten-base'
-- Playing 'vm-dialout.slin' (language 'en')
== Channel 'SIP/2023-Intelecis-00006390' jumping out of macro 'tl-userexten-base'
== Channel 'SIP/2023-Intelecis-00006390' jumping out of macro 'tl-stdexten'
[Aug 18 16:24:58] WARNING[16469]: pbx.c:3781 __ast_pbx_run: Channel 'SIP/2023-Intelecis-00006390' sent into invalid extension '2035' in context 'fromvm', but no invalid handler

Submitted by eeman on Wed, 08/18/2010 Permalink

you cant define a single context and expect it to work for every different tenant on MTE

you are going to have to manually set callback=from-inside-tenantname and dialout= from-inside-tenantname on

EACH and EVERY extension manually in their user extensoin admin screen

Submitted by nivas.chandrashekar on Wed, 08/18/2010 Permalink

Thanks Erik. That solved the problem.
I have one more issue with voicemailmain.

When I try to press 0 for mailbox options, my system just hangs up. I get this error message

[Aug 18 18:32:14] WARNING[24375]: file.c:644 ast_openstream_full: File vm-tmpexists does not exist in any format
[Aug 18 18:32:14] WARNING[24375]: file.c:970 ast_streamfile: Unable to open vm-tmpexists (format 0x4 (ulaw)): No such file or directory

What file is this? Help please.