This is not me sharing a script instead I am sharing an experience with these phones that I have been able to find the problem but am confused on the solution. But I wanted to share so that others do not go through the grief I did trying to get these phones working.
There is an issue with these phones that cause the hyphen to be removed from the usernames. Being that MTE adds a -"COMPANY" to every extension, it prevents the phone from being able to register.
I have found a workaround, but am a little lost on how to get it working correctly. Apparently you must add the HTML equivalent of a hyphen rather than the hyphen itself. Does anyone know what this would look like in the sip account line?
I have tried everything to no avail
%. is what I thought it would need to appear like but when I add anything like this it doesn't keep any of the data and reverts back to the number of the extension only, no hyphen.