Hello,
Has anyone figure out a simple way, when creating an Auto-Attendant menu and setting 'No Input' to 'Repeat Voice Menu' to eventually drop the calls after a few repeats so that the calls doesn't remain in a constant loop indefinitely?
When I manually create a menu in Asterisk, I set an 'loopcount' var that I increase of 1 each time a menu is repeated and I eventually hangup the calls when loopcount reaches a certain amount of tries.
With Thirdlane, the t extension seems to default to goto s,6 and I can't find anywhere to modify it...
created by 'pbx_config'
't' => 1. Goto(IVR-thirdlane,s,6)
I had this same problem today
I had this same problem today, someone was in a loop for 1 hour, I noticed it in the logs and manually dropped the channel. I wonder how long they would have been stuck in this loop if I didn't notice. I think this is a good feature that should be added.
Something we should add - i'll add this to the issue tracker