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Thirdlane Unified Communications Platform 12.2.1 and Thirdlane Connect 12.2.1

Posted by thirdlane on Tue, 12/27/2022


Thirdlane Unified Communications Platform 12.2.1

  • STIR/SHAKEN support for both call signing and verification
  • MMS support
  • Option to specify Username Alias as an alternative user name for logging into User Portal and Thirdlane Connect
  • Added Valet Call Parking which allows call parking and retrieval at the same extension
  • Enhancements to Call Parking in cluster environment
  • Major enhancements to Users Status reporting, including forwarding settings, SIP registrations, messaging endpoints, and notifications related tokens
  • Added ability to edit User Extensions for the Selected Tenant in Users Status section
  • Added ability to go to User Portal for users of the Selected Tenant in Users Status section
  • Added removal of Thirdlane Connect user conversations when deleting tenants
  • Added phone password in User Extensions generator
  • Added Bypass Local Proxy option to User Extensions, Trunks and Special Lines
  • Changed transport from TLS to UDP/TCP for STUN/TURN server
  • Enhancements to Voice Prompts recording
  • Added "force password change" option
  • Removed web password from User Extensions export
  • Reduced column widths to avoid errors in older databases and optimize storage and data access in large tables
  • Enhancements to User Extensions generator, including ability to set Caller ID to the assigned DID
  • Enhancements to logging in multiple system components
  • Enhancements to WebCall Widget configuration
  • Added external extension support to contacts
  • Added support for multiple SMS enabled DIDs for User Extensions
  • Added ability to specify "From" email address for email sent by the system
  • Added ability to send test email from System Settings > Preferences screen
  • Added ability to control debugging settings in Thirdlane Connect
  • Added Voice Prompt recording management to IVR screen
  • Fixed screens containing upload functionality
  • Letsencrypt certificate update fix
  • Connect channels statistics
  • Various enhancements and bug fixes

Thirdlane Connect 12.2.1

  • Added MMS support
  • Moved telephony related functions into a separate section
  • Made sections resizable for web and desktop apps
  • Updated Electron version, fixed upgrade related issues
  • Fixed problems with screen recording
  • Disabled internal extension field for external contacts, added a separate external extension field
  • Fixed a problem with auto login
  • Added clearing cache after version update
  • Added debugging and log generation management
  • Fixed issues in call forwarding
  • Various enhancements and bug fixes


For the CentOS 7 based distribution we no longer provide the ISO as we did in the past. This is primarily due to frequent AWS, Google, and other clouds installations, where using ISO is not practical. Instead you should start with vanilla minimal CentOS 7 ISO which you can get from the closest Thirdlane mirror:

In the the US: In Europe: or you can find a CentOS mirror closest to you at: As for any cloud installation you should use the CentOS 7 cloud provider’s template.

The installation procedure is simple:

  • Install CentOS 7 from vanilla ISO or create CentOS 7 cloud server
  • Configure network and check that your server has access to the Internet
  • Use SSH to connect to the server and run one of the Thirdlane installation scripts, depending on the type of installation
  • Once the script finishes, login to the GUI at or http://domain.tld (where is your server address, and domain.tld is your domain) and follow the Thirdlane Configuration Manager’s Initial Configuration Wizard


Currently, there are 2 scripts for different installations:

  • getpbx-ste - Thirdlane Business PBX (Single Tenant)

curl -o getpbx -s && time sudo bash getpbx

  • getpbx-mte - Thirdlane Multi Tenant PBX

curl -o getpbx -s && time sudo bash getpbx

Both scripts are adopted to cloud installations which usually don’t have a root password - they use SSH keys for ssh access. When getpbx-ste or getpbx-mte script determines that your system root user doesn't have a password, it creates temporary credentials (superadmin / superadmin ) to login to the newly created server, and at the end of Thirdlane Configuration Manager’s Initial Configuration Wizard you will be able to create admin credentials (superadmin user will be deleted). Installation scripts also try to simplify domain, HTTPS certificate, and network configuration - when:

  • Hostname setting of the server is a valid domain - eg.
  • The domain is properly configured - DNS of has A-record with proper ip of the server

If this criteria is met, Thirdlane Configuration Manager setup wizard will use the simplified scenario - steps with domain and interface configuration will be done automatically - including creation of LetsEncrypt free HTTPS certificate. As always, Thirdlane Connect for Windows, Mac, and Linux desktops can be downloaded using your browser based Thirdlane Connect by going to Settings > Downloads. New Android version of Thirdlane Connect is available on Google Play. New iPhone version of Thirdlane Connect is available on App Store.

Please contact Thirdlane for assistance with the update - our team is ready to help.

Thank you for using Thirdlane!