Skip to main content

Thirdlane Unified Communications Platform 11.3.1 and Thirdlane Connect 11.3

Posted by thirdlane on Tue, 07/27/2021

NOTICE: update and new installation processes for this release differ from the update and installation processes for the previous releases.

Because the latest version of Thirdlane is based on CentOS 7, you should contact Thirdlane when you are ready to update your existing CentOS 6 based installation.

Notice: Installation instructions for the new installations are at the end of this post.

We also recommend to read the blog post about CentOS 6 and CentOS 8 EOL.

RELEASE NOTES

Thirdlane Unified Communications Platform 11.3.1 and Thirdlane Connect 11.3

    Thirdlane Unified Communications Platform 11.3.1

  • Added SMS Log screen for tracking SMS messages
  • Added Kamailio SBC, MongDB, NGINX and other graphs to Munin based dashboard
  • Various improvements to NGINX configuration
  • Fixes and enhancements in backup process
  • Disabled update of SIP settings (bindaddr, sbcaddr, bindport) to better support custom configurations
  • Fixed stored procedure for getting Thirdlane Connect user settings
  • Added asynchronous command execution and data copying on multiple workers in a cluster
  • Various cluster related enhancements
  • Enhancements to Call Parking support for cluster installations
  • Enhancements to welcome email processing
  • Fax processing enhancements
  • Fixes to Call Center Live Monitor and Agent Portal screens
  • Added web password management to User Extension screen
  • Removed MOH from Queues management screen
  • Enhancements and bug fixes for Asterisk 18 support
  • Improved handling of static files and gzip data compression in NGINX
  • Allow passing multiple Queues as a parameter in the Dialplan Scripts
  • Increased the maximum number of buttons in device provisioning from 35 to 70
  • Fix to prevent renewal after deletion of Let's Encrypt certificate

    Thirdlane Connect 11.3.1

    Web

  • Welcome Wizard user experience improvements
  • Screen sharing improvements. Thirdlane Screen Share Chrome extension is no longer required if you are running Chrome 72+
  • Added ability to check the validity of Contact Source credentials for existing Contact Sources and new Contact Sources before creating
  • Enhanced default country selection user experience in Call Settings
  • Video calls bug fixes
  • Fixed issues with playing call history recordings
  • Fixed UI bugs in Contact Sources and Internet Accounts settings
  • Added an option to accept SMS messages from unknown numbers

    Desktop

  • Welcome Wizard user experience improvements
  • Added ability to check the validity of Contact Source credentials for existing Contact Sources and new Contact Sources before creating
  • Enhanced default country selection user experience in Call Settings
  • Video calls bug fixes
  • Fixed issues with playing call history recordings
  • Fixed UI bugs in Contact Sources and Internet Accounts settings
  • Fixed a bug in opening downloaded files

    Mobile

  • Added ability to check the validity of Contact Source credentials for existing Contact Sources and new Contact Sources before creating
  • Added displaying a voicemail date in Voicemail section
  • Fixed animations in IOS 14.5 and later
  • Fixed issues with playing Call History recordings
  • Fixed UI issues on Call History, Contact Sources and Webhooks pages
NEW INSTALLATION

For the new CentOS 7 based distribution we no longer provide the ISO as we did in the past. This is primarily due to frequent AWS, Google, and other clouds installations, where using ISO is not practical.
Instead you should start with vanilla minimal CentOS 7 ISO which you can get from the closest Thirdlane mirror:

In the the US:

http://lib.thirdlane.com/download/iso/CentOS-7-x86_64-Minimal-2009.iso

In Europe:

http://libeu.thirdlane.com/download/iso/CentOS-7-x86_64-Minimal-2009.iso

or you can find a CentOS mirror closest to you at:

http://isoredirect.centos.org/centos/7/isos/x86_64/

As for any cloud installation you should use the CentOS 7 cloud provider’s template.

The installation procedure is simple:

  • Install CentOS 7 from vanilla ISO or create CentOS 7 cloud server
  • Configure network and check that your server has access to the Internet
  • Use SSH to connect to the server and run one of the Thirdlane installation scripts, depending on the type of installation
  • Once the script finishes, login to the GUI at http://xxx.xxx.xxx.xxx or http://domain.tld (where xxx.xxx.xxx.xxx is your server address, and domain.tld is your domain) and follow the Thirdlane Configuration Manager’s Initial Configuration Wizard

Currently, there are 2 scripts for different installations:

Both scripts are adopted to cloud installations which usually don’t have a root password - they use SSH keys for ssh access.

When getpbx-ste or getpbx-mte script determines that your system root user doesn't have a password, it creates temporary credentials (superadmin / superadmin ) to login to the newly created server, and at the end of Thirdlane Configuration Manager’s Initial Configuration Wizard you will be able to create admin credentials (superadmin user will be deleted).

Installation scripts also try to simplify domain, HTTPS certificate, and network configuration - when:

  • Hostname setting of the server is a valid domain - eg. abc.pbxmanager.com
  • The domain is properly configured - DNS of abc.pbxmanager.com has A-record with proper ip of the server

If this criteria is met, Thirdlane Configuration Manager setup wizard will use the simplified scenario - steps with domain and interface configuration will be done automatically - including creation of LetsEncrypt free HTTPS certificate.

As always, Thirdlane Connect for Windows, Mac, and Linux desktops can be downloaded using your browser based Thirdlane Connect by going to Settings > Downloads.

New Android version of Thirdlane Connect is available on Google Play.

New iPhone version of Thirdlane Connect is available on App Store.

UPDATE

Please contact Thirdlane for assistance with the update - our team is ready to help.

Thank you for using Thirdlane!