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Thirdlane FreeMetrics - free Call Center metrics for Asterisk

Posted by thirdlane on Tue, 03/25/2014

Thirdlane FreeMetrics, a free Splunk® application that produces charts and reports from Call Detail and Queue Log records generated by Asterisk based systems such as Thirdlane Call Center, Thirdlane Multi Tenant PBX, and Thirdlane Business PBX is now available.

Thirdlane FreeMetrics works with both commercial and free (limited by log files size) Splunk servers.

Please try FreeMetrics and let us know if you like it and what features you would like to be added. Don't forget to rate the application :). You can get the more information about Thirdlane FreeMetrics here.


Submitted by JerryDulaney on Fri, 07/25/2014 Permalink

I isnatlled this app on my Splunk Enterprise 6.1.2 server and I am using just standard asterisk with my call info in /var/log/asterisk/cdr-csv/Master.csv

Question is, how do I get splunk to read this? I have the universal forwarder including this direcotry and I can manually browse the file in Splunk, however I was hoping to use your Metrics app to make better reporting.