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Test Voicemail

Posted by hel10z on Sun, 12/15/2013

Hello,

We are a serviced office that uses thirdlane and I am new at using thirdlane and am going to do some training when I get a chance.

We have over 200 extensions which represent individual offices/businesses.

I want to test the voicemail for all and dont want to call each customer so I was wondering if their is an option to dial their numbers, attach a sample voicemail recording and then the system would email them?

Sorry if its a stupid question.

But thanks in advance for any help :)


Submitted by eeman on Wed, 01/01/2014 Permalink

I create a feature code for tl-transfer-to-vm (think thats its name) and set the ivoking length to 1. If my extensions are all in the 100's (101, 103, 105 etc) I make a pattern _71XX and call this script. It will strip the 7 off the extension and send it to mailbox 1XX depending on what you dialed (7103 goes to mailbox 103). I use this feature primarily so that if a receptionist needs to send a caller directly to someones voicemail they do not have to call and extension and let it ring-timeout to VM, they can just dump a caller straight there.