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techsquared
techsquared's picture
Joined: 2010/03/03
Points: 0

from the basic multi tenant install, what is the easiest way to get call parking working? I would even be willing to pay for the help to get it working so I can test. I love everything about this product, yet have not been able to spend the time to get call parking working, and that option is critical to my clients.

Please advise how best to proceed.

cortotr
cortotr's picture
Joined: 2010/04/13
Points: 0

are you looking for multi tenant park slots ?

techsquared
techsquared's picture
Joined: 2010/03/03
Points: 0

i need the simplest, most efficient way to do call parking in the multi tenant model

cortotr
cortotr's picture
Joined: 2010/04/13
Points: 0

I assume in /etc/asterisk/extensions.include
you need to add include => parkedcalls under your restricted, internal-redir, emergency sections

in sip.conf
you need to add for all extensions (or you can add it through Thirdlane)
parkinglot=general

-----------------------------------------------------------------------------
if you want to create one parking lot per tenant (and this is the way I'm doing it)
in features.conf
you create after general section
[parkinglot_xxxx] ; section must start with parkinglot_
context => parkedcalls-xxxx
parkpos => 8001-8010 if you need to have different parkpos

[parkinglot_yyyy]
context => parkedcalls-yyyy
parkpos => 5001-5010 if you need to have different parkpos
I was not able to set a slot different than the general one, so all my tenants have the same pilot

then in extensions.include
for tenant xxx in restricted, emergency, ... section
you add include => parkedcalls-xxxx

for tenant yyyy, you add include => parkedcalls-yyyy

finally, in sip.conf
don't forget to add for every extensions you want to allow park calls
parkinglot=parkinglot_xxxx or yyyy

eeman
eeman's picture
Joined: 2007/11/06
Points: 280

nice work finding out what version of asterisk he's using first .. the solution is very specific to the version of asterisk.

Erik Smith
dCAP
Thirdlane/Asterisk Support available
esmith.bgnv@gmail.com