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Set the "caller id" for the number people see when they call in

Posted by john.lee on

Hey all,

I'm not sure if this is something that can be set on the PBX or if it has to be done through the DID provider. Currently when a customer calls in, they don't see the business name that they are calling, they only see "Benson Systems" ive changed everything i can think of on the PBX and it still shows this. Am i missing something or is this something that my DID provider has to change?

Thanks for the help!