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Problem with ThirdLane Dialer OUTGOING

Posted by net4you on Wed, 04/23/2014

Hello,

i have a snom telephone combined with the thirdlane dialer.
When i enter a number at the thirdlane dialer (or choose an outlook contact) and press call, then the snom telephone is ringing, but i see at the snom telephone display "bad value" (instead of the dialed number at the thirdlane dialer). When i take this call at the snom telephone, then the phone dials the correct number which i entered at the thirdlane dialer and the call works fine, but the problem is, that i see "bad value" instead of the dialed number at the snom telephone. A screenshot of the snom telephone display is attached.
This problem only appears, when i do calls via thirdlane dialer.

Do you have any ideas?

Best regards,
Lukas


Submitted by net4you on Wed, 05/28/2014 Permalink

Hello,

here are the informations:

uname -a: Linux vts1 3.2.0-4-amd64 #1 SMP Debian 3.2.57-3+deb7u1 x86_64 GNU/Linux

Core show Version: Asterisk 1.8.11.1-1digium1~squeeze built by pbuilder @ nighthawk on a x86_64 running Linux on 2012-04-25 17:23:34 UTC

PBX Manager 6.1.1.12

Best regards,
Lukas

Submitted by thirdlane on Sun, 06/01/2014 Permalink

Hii Lukas,

1) was the system updated from an earlier version of Asterisk?

2) does the "bad value" only appear when you use snom phone? does the same happen on any other phone?

Submitted by net4you on Thu, 06/05/2014 Permalink

Hi,

1) yes, the system was updated from an earlier version.

2) only snom. i will test it with gigaset.

best regards,
lukas