1 post / 0 new
rfrantik
rfrantik's picture
Joined: 2010/11/16
Points: 0

I'm sure this is so simple I've just missed something. I also couldn't seem to find anything in the forums about this.

I put a call on park, it goes to 701, stays on 701 for 180 seconds (3 minutes, just like I have it set to), then rings back to the phone for about 30 seconds, then hangs up on the caller.

If I answer during the 30 seconds that my phone is ringing, I can talk to the caller, put them back on park etc.

I haven't been able to find an overflow destination for this type of recall. It doesn't seem to follow the phone, which would put them in my voicemail... which probably isn't right, but would be better than disconecting the caller.

I'd like it to go to a hunt list, if possible.

Fairly certain we are Asterisk v1.6.2.14 and Thirdlane v6.1.1.7.

Appreciate your help.