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One Touch Recording feature

Posted by hel10z on Thu, 09/11/2014

Hello,

I have want to use the One Touch Recording feature which I simply press #9 to record the call.

The call is recorded and I can download from the webUI etc.

The issue is that it doesn’t record the conversation such as:

Person 1: Hello, How are you?
Person 2: Good. Are you working hard?
Person 1: Yes, Not like you.
Person 2: Ha ha.

It records it as:

Person 1: Hello, How are you?
Person 1: Yes, Not like you.
Person 2: Good. Are you working hard?
Person 2: Ha ha.

Is there a way to record it in sequence of the conversation?

Otherwise its pointless and painful.