We are a small provider, and are looking to spread our wings from the greedy licensing model of 3CX. We have dabbled in Bicom which was OK but now looking at Thirdlane. After struggling with a few bits and bots i thought i would just ask a few basic questions, if anyone is able to shed light on any that would be great.
Provisioning - Auto Provisioning / templates?
Coming from 3CX where provisioning is easy, I can only register a handset manually currently, i cannot get to auto provision, how do you guys do this?
Ring Groups - are the called hunt groups in Thirdlane?
Live Monitoring of Calls - Through connect or management console? is this a feature?
Live Monitoring of Extension status - Online / away / on call etc? both through connect or management console?
Company directory (phone book) - is there any form of shared phonebook in connect? i was blown away to find this wasnt a feature in Bicom, so in 3CX if user A adds a contact to the company phone book, User B search and dial that number almost instantly
Connect Settings - End user being able to turn off call recording etc in app – is this something we can disable?
Wallboard - any built in option for this?
If anyone is able to shed some light on any of those or needs me to elaborate in any way it would be much appreciated.