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Long Pause till ivr start

Posted by moshe on Thu, 01/08/2009

i have TL MTE and several tenants have the same issue that the ivr menu dos not start before 4.5 5 seconds which is enjoying, its silent even if they check the ring while waiting box and they selected 1 sec to start

any advice


Submitted by eeman on Thu, 01/08/2009 Permalink

it might not be the ivr, create a feature code that calls the same ivr and dial that extension. that will tell you if its the ivr code or something else.