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phoetger
phoetger's picture
Joined: 2010/11/09
Points: 0

I would like to see the feature added to the huntgroup.

Destination on no-answer
RUN SCRIPT (tl-dialout-1-trunk)
Then you can enter any phone number (internal or external), that way if no one answers on the hunt group it can be pointed to an answering service.

Thanks

eeman
eeman's picture
Joined: 2007/11/06
Points: 290

well thats the wrong script since that script uses the extension you dialed, it doesnt ask you for a TN as an argument.

additionally thats the whole point of 'other numbers to dial' dialog box

third .. the whole point of the script library is for you to write your own scripts to incorporate into various locations such as feature codes and huntlist etc. Clone the script you want and make sure its available to 'feature codes'.

Erik Smith
dCAP
Thirdlane/Asterisk Support available
esmith.bgnv@gmail.com

phoetger
phoetger's picture
Joined: 2010/11/09
Points: 0

I have used the script:
exten => s,n,Macro(tl-dialout-1-trunk,,SIP/TGNAME,NumberToDial,DigitsToStrip,)
in the huntlists.conf and accomplished what I wanted, so the script is usable.

I noticed the feature "other numbers to dial" will dial the entered numbers immediately. We want the "other numbers to dial" only if no one in the huntgroup picks up.

Thank you, I will take a look at this 'script library'

eeman
eeman's picture
Joined: 2007/11/06
Points: 290

and it never occurred to you to add another stage and then populate the 'other numbers to dial' field? I am guessing this whole computer thing doesn't come naturally for you? :-) What are you going to do when the answering service doesn't answer your call? It's been known to happen. Thats the best place to reserve the 'destination on no answer' action for.

Erik Smith
dCAP
Thirdlane/Asterisk Support available
esmith.bgnv@gmail.com

phoetger
phoetger's picture
Joined: 2010/11/09
Points: 0

Erik,

Thanks for pointing me to the SCRIPT LIBRARY. I got what I needed to accomplish done from there.