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How to set External Caller ID at the Extension

Posted by kferguson on

We have some OLD third lane pbx's on hand and wen eed to sete the external call id to be different than whats specified on the trunk for a few extensions.

On free pbx we can set an outbound CID on the extension which supersedes the trunk specified CID if you use it.

I have tried to do the same on thirdlane and it uses both CID's so when i call out i get a 14 digit number.

We are doing this because our pbx is in one physical location and a few of the phones regisrered are in remote locations that do not have a pbx.

If these phones need to dial 911 i need the outbound CID to be liniked to the physical address of the phone and not the pbx.

Any ideas on how i can do this so that it shows just a 10 digit external CID based on where its set.

?

It says we are using PBX Manager 6.1.1.8