We're on the Multi Tenant platform and have a few remote GXW4224 giving us trouble. Extensions will randomly lose registration until the ATA is rebooted. This usually only happens to 1 or 2 of the 24 extensions on a single ATA. Running a sip debug show us the following for the offending extensions:
Correct auth, but based on stale nonce received from 'Room 127'
This happens just as the extension loses registration, so I'm assuming this is the reason for the failure.
Some Google searches recommend setting "pedantic=no" and "qualify=no", but I'm not exactly sure where to do that. I tried to find those on the Phones tab for the tenant and they're not in the list (screenshot attached). Do they need to be added somewhere?
Have any of you encountered this issue and if so, can you offer some insight? Thanks.