Has anyone done something similar to what our client is asking for? Or can it be done easily and we just don't know how? Our client wants to push a softkey on a phone that will then route all incoming calls on all (4) DIDs to special message/voicemail box? The situation is that when the company goes into a meeting they want all four lines to have the same message "sorry we couldn't take you call, we are in a company meeting...." and then have them leave a message in a mailbox.
Submitted by eeman on Sat, 10/09/2010
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well not with a button but you can do it with operator managed routes. Its mutually exclusive to schedule based routes. They are either managed by a schedule or by an operator.