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trinicom
trinicom's picture
Joined: 2008/12/11
Points: 60

Hey Gang,

Anyone running fop2 with version 8, 9 or 10 of thirdlane?
If so are you running with business edition? Multi tennet? Both?
How hard is it to configure and how stable?

I need barge, whisper and listen for a new customer

I can do this with the call center features of TL but customer wants ALL extensions/ active calls not just calls in que

Cheers
Keith

trinicom
trinicom's picture
Joined: 2008/12/11
Points: 60

Got most of the features working on it so far on thirdlane 9x business edition, got listen and whisper working
having issues with transfer to mobile and assisted transfers, also for some reason if I put someone on hold I cannot transfer them anywhere.
will update as I go incase someone else might want to check it out

trinicom
trinicom's picture
Joined: 2008/12/11
Points: 60

oh on transfer to mobile and assisted transfers it sends the DTMF tones to the caller that on the PSTN not to asterisk for some reason