Skip to main content

Faxing CID

Posted by Lucas Stutesman on Thu, 01/07/2016

I have a customer faxing me from their web portal. They put their CID number in the station ID location in their fax settings but I am receiving their global CID number when they send me a fax instead.

Am I correct that the Station ID in their fax settings is for the Caller ID that will be sent with the fax?
Is their something I am missing?


Submitted by netriplex on Fri, 01/08/2016 Permalink

In traditional fax machines, "station id" is different than caller id. I am unsure how TL intends it to work, but if the station id field is truly for station id this is not the same as caller id.

Submitted by eeman on Wed, 02/03/2016 Permalink

stationID is just a string of data one fax machine sends another fax machine prior to the document. On old paper fax machines you will see it printed at the top of the page in the top margin of the paper.