I cant use directed pickup function. I let ** code.
When I use only **, the pickup works well.
But when i want to do it with the blf extension (aastra 57i), it is not working.
Thanks for your help.
if you confirmed it works with manual dialing then its definitely an issue with your phone programming. I know that I can get polycom's to set softkeys to do it. I use *8 as my pickup extension.
Thirdlane/Asterisk Support email@example.com