We have found that when Connect automatically upgrades on Android and IOS phones, it no longer works with version 9 of Thirdlane MTE. With bugs being reported on version 10, we don't have plans to upgrade until the bugs get worked out.
That being said, we have several users that now cannot use Connect. This comes at a really bad time with many people working remotely due to Covid-19, and we're having to use third party apps so that they can continue to use their service. Is there anyway we can roll the app back or have another option for these users?