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mwolf9
mwolf9's picture
Joined: 2011/06/14
Points: 0

Hello,

I have a customer that is using iSymphony with Thirdlane and has his dialplan implemented with Asterisk Realtime. iSymphony requires additional contexts to be added from the isymphony.conf file. The file is normally included in the dial plan via the following line in extensions.conf:

#include /opt/isymphony/server/isymphony.conf

This line is in place in the dial plan and "dialplan reload" has been issued to Asterisk but asterisk does not report that the contexts exist.

Is there another method that needs to be used when doing this type of include in a Realtime environment?

eeman
eeman's picture
Joined: 2007/11/06
Points: 170

its not using extensions.conf ... make the same entry but use user_extensions.include

Erik Smith
dCAP
Thirdlane/Asterisk Support available
esmith.bgnv@gmail.com