Skip to main content

CDR Shows destination "s" for calls routed to a HUNT GROUP

Posted by jkeegan123 on Mon, 01/11/2021

Hello,

As title indicates, CDR reports for calls that are routed to a HUNT GROUP show destination "s" when a call is answers, even though someone did pick up the call.

How can I get a CDR that shoes who picked up the call, even when a HUNT GROUP is distributing the call?

I'm on v9 with calls routing to a TIME BASED route group, and the target is a HUNT GROUP with about 10 handsets in the hunt.

Thanks!