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magixnetworks
magixnetworks's picture
Joined: 2017/02/01
Points: 0

Hi,

We have been unable to create extensions in Thirdlane for a while now

I can edit existing extensions without a problem

When filling out the details and clicking save, no error appears but the extension is also not created

If I use the import sheet I get a -1 error

Using v8.0.3.10

Please let me know if you need any further information

jakeness
jakeness's picture
Joined: 2017/02/15
Points: 0

not hitting a license limit?

volodya
volodya's picture
Joined: 2017/01/05
Points: 60

Hi,

You can also run mysqlcheck command against pbxconf database to confirm that it does not have any problems.

magixnetworks
magixnetworks's picture
Joined: 2017/02/01
Points: 0

Hi,

Well under the license limit, we are licensed for 200, using under 50

magixnetworks
magixnetworks's picture
Joined: 2017/02/01
Points: 0

Hi,

mysqlcheck on pbxconf came back all OK

thirdlane
thirdlane's picture
Joined: 2007/02/07
Points: 250

I suggest updating to the latest version first, then we could take a look at what is going on.

Alex Epshteyn
Third Lane Technologies
Multi Tenant Asterisk PBX

matthewmalk248
matthewmalk248's picture
Joined: 2015/08/09
Points: 20

Shot in the dark here, but did you check ownership of all the files in your /etc/asterisk directory to make sure they are all asterisk:asterisk?

thirdlane
thirdlane's picture
Joined: 2007/02/07
Points: 250

there was a bug in 8.2.1.1 - please run

yum clean all
yum update

we kept the version # without change

Alex Epshteyn
Third Lane Technologies
Multi Tenant Asterisk PBX