This post is at: ForumGeneral questions
By Voiteck Support

Hi all,
We have a strange problem:

We have a set up hunt list to be pointed directly from an inbound route. When incoming call comes in, all the extensions do not have CID displayer but only display as "unknown".

However, if you point the inbound route to an extension directly. It will display the correct CID.

Can anyone please give us some advices / or let us know where to check?

Thank you very much in advance.


By bup413

Same issue. Anyone have a solution by chance? Much appreciated

Berkshire Unified Phone

By Voiteck Support

Anyone please?