we installed TL on 1.4x right from the start we have had problems with the phones not being monitored,, we have asked support about this several time to not resolve..
as we started moving our customers from our old software to TL, we notice that the message waiting light and stutter tone are also not working.
it would seem to me that one might be causing the other, we have checked everything we can and have not finding anything
we have emailed support several time about this problem, but have yet to get the simplest of questions answered so I thought we'd look here for others runing the same softeware that might be having or had the same problem..
we are running Asterisk version 1.4.13 and TL version 5.0.43, we are running the lastest and as a result have other feauters broken (see other post) but have also requested serval time for a whats new / fix list and haven't recieved a reply to that either..
so the questions are
1 whats version of Asterisk and TL are you running..?
2 are your phones being monitored..?
3 is your call waiting and stutter tone working on the phones..?
note we have tested this on the SPA-941 / 942 - Cisco 7960 - Polycom 300 all with the same result..
if you have this problem AND figured out how to correct the problem please share as we are one step from moving our customres have to our old software we are getting ALOT of complaints about this..
Thanks in Advance