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mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 20

Our customers would like to be able to confirm calls when using CF/FMFM.

The problem is when one of the calls goes to voice mail...like if a cellular phone is off or out of range.

Levels of sofistication:
low - enable feature for all numbers - user has to press '1' to receive the call
medium - be able to turn call confirmation on/off per number
high - be able to assign a password to each number - keep your kids from answering the phone

FreePBX 2.4 has added this.

-Matt

ipfreely
ipfreely's picture
Joined: 2007/10/19
Points: 0

This would be a great addition. Good thought!!!

Cheers,

Chris A

isrighthere
isrighthere's picture
Joined: 2008/02/14
Points: 0

This would be a very usefull feature. any news on whether a Macro or similar is available to achieve the "press 1 to accpet this call" screening feature from FreePBX?

thirdlane
thirdlane's picture
Joined: 2007/02/07
Points: 440

Matt,

Give me a call to discuss, or shoot me an email with more details.

Alex Epshteyn
Third Lane Technologies
Multi Tenant Asterisk PBX

ipfreely
ipfreely's picture
Joined: 2007/10/19
Points: 0

The Followme feature in 1.4 Does just this. Calls a multitude of numbers in either a step call or simutaniuosly and play a 1 to accept 2 to decline meassge when the callee answers. We have tested this extensivly and it works quite well

Cheers,

Chris A

thirdlane
thirdlane's picture
Joined: 2007/02/07
Points: 440

Hi Chris,

Did you make that in to a script?

Either way please send me the code and I'll look at the best way to include it.

Alex Epshteyn
Third Lane Technologies
Multi Tenant Asterisk PBX

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 20

Chris,

Seeing it in FreePBX was my inspiration.

Glad to hear they got it right.

-Matt

ipfreely
ipfreely's picture
Joined: 2007/10/19
Points: 0

Hi All,

I don't have a script, as I have not tried this with thirdlane. all our installs with it are on a plain asterisk install, must be 1.4.x

extensions.conf

[macro-followme]

exten => s,1,Answer

exten => s,n,NoOp(${CALLERID(all)})

exten => s,n,Followme(${EXTEN})

exten => s,n,VoiceMail(u${EXTEN})

exten => s,n,Hangup

followme.conf

[1000]

context => from-internal

music => default-thirdlane

number => 2481234567,30

number => 2489876543,30

In this senario the numbers are dialed 1 after the other, if you want dual ringing it would look like this

number => 2481234567&2489876543,30

All information for the 1 to accept and 2 to decline are found in followme.conf

Really simple and nice. It would be great if you could store the numbers in the ASTdb, it is supposed to be that way in 1.6

Cheers,

Chris A

Skydoc
Skydoc's picture
Joined: 2008/03/09
Points: 0

This is a feature that we would dearly like to see in PBX Manager. We are constantly losing calls to answerphones as a user goes out of signal range for a moment - the caller gets dumped into a mobile answerphone where their message is not often found promptly.

Please can we see this as a feature in the next release - does anyone have a workaround that we can use in the interim?

Thanks!

IVSCOMM
IVSCOMM's picture
Joined: 2008/03/18
Points: 0

How about adding in time of day functionality also. Ex. This only works during business hours from 8 to 5 while the client is working or whatever hours you enter.

Shawn Wright
IVSComm

mattdarnell
mattdarnell's picture
Joined: 2007/10/25
Points: 20

You could easily tie Find Me Follow Me to a schedule. That is a good idea.

-Matt

Skydoc
Skydoc's picture
Joined: 2008/03/09
Points: 0

This would be such a good addition to Thirdlane - can I add a vote for this in the next release please? It would really change the way I use (and rely upon) hunt groups.

Thanks in advance!

Geoff Tothill.