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Blind Transfer

Posted by beejus on Tue, 01/05/2016

I am trying to figure out how to setup a blind transfer to another ext. or outside line (mobile phone). Is this a default configuration in Thirdlane or do I have to script it with a feature code?

Thanks
BJ


Submitted by thirdlane on Tue, 01/05/2016 Permalink

in features.conf

[featuremap]
blindxfer => ## ; Blind transfer
atxfer => #* ; Attended transfer
disconnect => #0 ; Disconnect
automon => #9 ; One Touch Record

Submitted by eeman on Wed, 02/03/2016 Permalink

or you can use the blind transfer feature of the phone itself which issues a redirect message to the server.

On a Polycom phone

Transfer -> Blind -> dial number -> Send