Hello
I wonder if its possible to configure a BLF button on a Snom or a Linksys device that login and logout a Agent from queues?
Br
Jörgen
Submitted by eeman on Wed, 07/21/2010
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Submitted by diffen on Fri, 07/23/2010
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Hello Thank you for your
Hello
Thank you for your answer Erik. We are currently running on 1.4 and I guess we will be doing so for awhile.
My thought was that if there are a customer that have three people in a queue and the load are high that other people in the company easy can logon to the queue with a simple click on their linksysphones.
They have to learn the dialing way :)
you do understand that while agents.conf still exists in the 1.6.x variants; the agentCallbackLogin application no longer exists right?
as far as configuring a button, I suppose it might be possible to configure a button as a speeddial that maps to a feature code. You would have to have a more complex feature code if login/logout where going to work for a single extension #. There would be no visual indicator of status displayed on the phone either.