Deployment Models
One platform. Three ways to deploy.
Same multi-tenant architecture, same admin tools, same APIs — packaged for the way you do business. Pick the deployment model that fits your operations, capital structure, and customer expectations.
Multi-Tenant Platform
For MSPs and UCaaS providers
License our software, run it on your infrastructure. Your brand, your billing, your operations.
- You operate the infrastructure and own the customer relationship end-to-end
- Per-tenant isolation, white-label branding, and per-tenant billing data
- Standard PBX licensing — annual subscription, sized to seats or concurrent calls
- Your data stays in your data center / cloud
Dedicated Deployment
For enterprise IT and single-tenant customers
Single-tenant, on-prem or private cloud. For organizations with strict data-residency or integration requirements.
- One organization per deployment — full administrative control
- On-prem hardware, your private cloud, or a managed install by an integrator
- Best fit for regulated industries (healthcare, finance, government) or deep custom integrations
- Sold direct or through integrators / value-added resellers
Thirdlane Cloud
Early AccessFor MSPs who don’t want to operate infrastructure
We run the platform — you sell it. Channel-only Early Access partner program. Sold and supported under your brand. Not sold direct to end customers.
- Thirdlane operates the multi-tenant infrastructure — you focus on selling and supporting
- White-label: end customers see your brand, your billing, your support
- Channel-only — Thirdlane does not sell direct to end customers
- Currently in Early Access for design-partner MSPs
How to choose
Choose Multi-Tenant Platform if you’re an MSP or UCaaS provider with — or planning to build — your own operational stack and customer billing. You want full control of the environment, the upgrade cadence, and the margin structure.
Choose Dedicated Deployment if you’re an enterprise with regulatory, data-residency, or deep integration requirements that mandate single-tenant isolation. Or you’re an integrator delivering a turnkey single-tenant system to a single customer.
Choose Thirdlane Cloud if you’re an MSP who wants the revenue motion of selling hosted UC without operating the infrastructure yourself. Currently Early Access — apply if you’d like to be a design partner.
Not sure which model fits? Contact our team and we’ll help you compare.
Talk to our team
Walk through deployment options and pricing for your specific use case.