Customers
Trusted by service providers and enterprises worldwide.
For more than two decades, Thirdlane has powered the communications platforms behind some of the most demanding service providers and enterprises in the world.
Who runs on Thirdlane
Service providers
MSPs and UCaaS providers around the world deliver white-labeled voice, UC, and contact center to their customers on Thirdlane — across the Americas, Europe, the Middle East, Africa, and Asia-Pacific.
Enterprises
Large organizations run Thirdlane as a single-tenant dedicated deployment for full control over their voice, UC, and contact center stack — including in regulated industries.
Integrators
Systems integrators verticalize Thirdlane for healthcare networks, hospitality groups, education systems, government, and contact-center-as-a-service offerings.
In their words
“At Mozilla we have been using Thirdlane to manage and connect PBXs in our offices worldwide. Out-of-the-box Thirdlane includes all the administration and end-user features expected in a modern PBX, but what really sets it apart is the ease and the depth of customization it offers to administrators.”
“Thirdlane Multi Tenant PBX has been a core part of our business since the beginning. Almost 90 percent of our clients are call centers, many with multiple offices and remote employees. Thirdlane lets clients manage all those locations centrally, re-route calls on the fly, and have the changes take effect immediately.”
“As a managed service provider, we know the importance of delivering a complete package to our customers. A critical component was voice over IP, and considerable research was performed in this area. Thirdlane has proven to be a stable and feature-rich platform — a perfect solution for our managed IT customers. We have partnered with Thirdlane for many years and look forward to many more.”
“With the multi-tenant edition, customers can start with a hosted system. When they grow, all they have to do is install an on-premises PBX. They can use the same phones. So it allows me to gain customers at an earlier stage and keep them through the entire lifecycle without additional training.”
“Hosted VoIP solutions based on the Thirdlane Multi Tenant PBX are popular with our customers because they get all the features of a business phone system with low up-front costs, fast deployment, and reasonable monthly payments. Competitive products are very expensive and often charge per seat — Thirdlane is simply more flexible and affordable.”
“Thirdlane delivers open source where it matters. It provides a powerful, clean interface for users and administrators, while giving our reseller partners full access to the underlying platform for configuring or creating customized IP telephony solutions. They can plug in their own modules without complicating support or upgrades.”
Some of these stories are years old and predate the platform’s current capabilities — the through-line is the same: Thirdlane has been the system MSPs, UCaaS providers, integrators, and enterprises like Mozilla have built businesses on for two decades. Get in touch to be featured, or to talk to a reference customer in your segment.
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