Thirdlane Connect is a softphone, messaging app, and more. It provides secure one-on-one and group chat, voice and video calls and conferences, screen sharing, file sharing, and CRM and business applications integration.
Thirdlane Connect enables both team collaboration AND customer communications in web browsers, on mobile devices, and Windows, Linux and Mac desktops.
Here is how Thirdlane Connect looks on a Mac:
With Thirdlane Connect you can:
Send and receive secure messages in direct and group conversations
Receive messages from various applications via Slack compatible webhooks
Manage personal contacts
Escalate conversations as needed - from chat, to voice, to video
Setup and manage conferences
Create and use private and public channels for team communication
Log in using Google or Office 365 accounts
Access Google and Office 365 contacts
Use click-to-call and get screen pops in Salesforce and other CRMs
Share status and presence with your team
Access and manage your voicemail
Manage call recording, listen to recorded calls
Manage call forwarding, screening and blocking
Move calls between mobile Thirdlane Connect and your desk phone
Call from mobile phone using office extension, keeping mobile number private
Save international and long distance charges by making calls from mobile device via Thirdlane phone system
Take full advantage of the advanced business phone system functionality
Send faxes from anywhere, even mobile phone
Desktop versions of Thirdlane Connect are distributed with the Thirdlane Platform and can be downloaded and installed using browser based Thirdlane Connect, while mobile versions are available on Google Play and App Store.