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User Portal Freezing On Recent Calls

Posted by matthewmalk248 on Wed, 11/18/2015

Hey gang, figured I'd ask if anyone else can confirm having this issue before I contacted support.
When users click “recent calls” the browser freezes. After refreshing page, and clicking on another folder, I get a popup error stating "(TypeError) : Cannot read property 'G' of null" This does not happen when you access that extensions user portal from an admin login. Only when actually logging in with the users personal login info.


Submitted by chris on Wed, 11/18/2015 Permalink

Confirmed. On the Single Tenant version 7.4.1.1, I get the same freezing in Chrome, Firefox and Edge. Edge actually spits out a lot more detailed error message that I will email over to Thirdlane.

Submitted by origo on Mon, 11/30/2015 Permalink

Also confirmed - "recent calls" also freezes the entire UI for me on newly installed Single Tenant version 7.4.1.1.