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What greeting should be played when sent straight to voice mail?

Posted by rjreb on Tue, 12/02/2008

I don't know if I'm over-looking something obvious or not. Recording the unavailable and busy greeting is fine but if we want to send a call directly to voicemail we get the default message. Could someone point me in the right direction?


Submitted by eeman on Tue, 12/02/2008 Permalink

CLI> show application VoiceMail

-= Info about application 'VoiceMail' =-

[Synopsis]

Leave a Voicemail message

[Description]

VoiceMail(mailbox[@context][&mailbox[@context]][...][|options]): This

application allows the calling party to leave a message for the specified

list of mailboxes. When multiple mailboxes are specified, the greeting will

be taken from the first mailbox specified. Dialplan execution will stop if the

specified mailbox does not exist.

The Voicemail application will exit if any of the following DTMF digits are

received:

0 - Jump to the 'o' extension in the current dialplan context.

* - Jump to the 'a' extension in the current dialplan context.

This application will set the following channel variable upon completion:

VMSTATUS - This indicates the status of the execution of the VoiceMail

application. The possible values are:

SUCCESS | USEREXIT | FAILED

Options:

b - Play the 'busy' greeting to the calling party.

g(#) - Use the specified amount of gain when recording the voicemail

message. The units are whole-number decibels (dB).

Only works on supported technologies, which is Zap only.

s - Skip the playback of instructions for leaving a message to the

calling party.

u - Play the 'unavailable' greeting.

j - Jump to priority n+101 if the mailbox is not found or some other

error occurs.