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Voicemail - maxessage=xxx does not take affect?

Posted by Bigmoose on Tue, 11/16/2010

Hey Guys,

First time poster.. long time reader!

A customer requested that their callers could only leave messages of a certain length.. 180 seconds in this case.

After researching, I saw that adding a 'maxmessage=180' option to voicemail.conf like below would do this. FYI, I actually added this via the web UI under 'other mailbox options'..

700 => 700,MAIN-VOICEMAIL,joesmith@email.com,,maxmessage=180|attach=yes|delete=yes

When running asterisk -r it literally just doesn't see the maxmessage option.

Yes.. I have reloaded ;)

Any ideas anyone?

Bigmoose


Submitted by Bigmoose on Thu, 11/18/2010 Permalink

Hey Eeman,

Thanks a lot. That did the trick. For anyone else -

I made the change at a mailbox level in voicemail.conf as above. In other words, I edited this...

[default-tenant]
700 => 700,MAIN-VOICEMAIL,joesmith@email.com,,maxmessage=180|attach=yes|delete=yes

when I should have edited

[general]
maxmessage=180.

Thanks a lot everyone,
Bigmoose