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Transfer to voicemail in MTE

Posted by DMacLean on Mon, 06/20/2011

I've been unable to get the script tl-goto-voicemail-direct to function the way (i think) it's supposed to. Let's say hypothetically your feature code for it is *77. If I'm not mistaken, if you dialed *77100 you would hear the voicemail greeting of extension 100. For me it's just providing dead air when I dial and then 3 seconds later ending the call.


Submitted by eeman on Mon, 06/20/2011 Permalink

dont use it... its a gay-ass script contributed by someone who was retarded and didnt realize tl-transfer-to-voicemail was fully capable of performing the task it was designed for, and Alex didnt realize that was the case with this inept person demanded its inclusion. Now that its in there we cant get rid of it because someone might have been stupid enough to use it when a perfectly better script existed. If you need this script you are clearly doing things wrong. use tl-transfer-to-voicemail for transfering someone to voicemail and life will be good.

Submitted by DMacLean on Mon, 06/20/2011 Permalink

Thanks for the quick reply. Unfortunately, I can't seem to get tl-transfer-to-voicemail to work either. I've tried both blind and attended transfers while setting the feature code to *77 with a prefix length of 2 and 3, and with the feature code simply as 77 with a prefix length of 2.

Submitted by eeman on Mon, 06/20/2011 Permalink

well *77 as a feature code is only a 3 digit extension, your example is a problem dialing 6 digits. You do not have a proper pattern in your example.

Submitted by DMacLean on Mon, 06/20/2011 Permalink

I'm not quite sure what you're trying to tell me. I'm attempting to transfer to *77200 and 77200, where 200 is the vm box i wish to xfer the call to. In these examples, I have tried setting my voicemail prefix to 2 & 3 for *77200, and 2 for 77200. Are you trying to tell me that I need to change that to 6 for *77200 and 5 for 77200? If this is the case, why is the field labelled "Prefix"?

Submitted by eeman on Mon, 06/20/2011 Permalink

No you need to RTFM the future of telephony book and read up on how to use patterns in your extensions. *77 is not a pattern. There are no variables. look at your outbound routes.. did you program every possible damn number humanly possible to dial? or did you rely on patterns. Its the same thing.